Lightcity Housing
Informatie over Lightcity Housing
Openingstijden
- Zondag: (closed)
- Maandag: 8:30-17h
- Dinsdag: 8:30-17h
- Woensdag: 8:30-17h
- Donderdag: 8:30-17h
- Vrijdag: 8:30-17h
- Zaterdag: (closed)
Lightcity Housing bestaat uit een team van deskundige en gespecialiseerde makelaars en kantoormedewerkers die jarenlange ervaring hebben op de vastgoedmarkt van regio Groot Eindhoven. We voeren dagelijks ons werk met grote toewijding uit en denken graag met u mee, en daarbij het liefst zelfs twee stappen vooruit.
Onze opmerking van RankingMakelaars.nl over Lightcity Housing:
Lightcity Housing is een gerenommeerd vastgoedbedrijf in Nederland dat bekend staat om zijn uitstekende klantenservice en professionalism. Veel klanten hebben hun positieve ervaringen gedeeld over de snelle en efficiënte aanpak van het bedrijf bij het huren van woningen.
Sterke punten:
- Personeel is vriendelijk en behulpzaam, met speciale vermelding voor Khalid Mrabet, die vaak wordt geprezen om zijn inzet en communicatievaardigheden.
- Snelle woningverhuurprocessen; in veel gevallen kunnen klanten binnen 24 uur en zelfs op dezelfde dag contracten ondertekenen.
- Zij zijn beschikbaar voor vragen en problemen, met een responsieve klantenservice.
- Klanten zijn tevreden over het onderhoud van hun woningen en de bereidheid van het team om problemen snel op te lossen.
- Expat-vriendelijk; ze helpen mensen met weinig of geen kennis van de lokale taal en marktsituatie.
Verbeterpunten:
- Er zijn enkele negatieve opmerkingen over communicatieproblemen en de behandeling van aanvragen voor terugbetaling van borg.
- Sommige huurders hebben klachten ingediend over prijsverhogingen en de staat van de woningen bij binnenkomst, hoewel dit verschilt per pand.
Ondanks enkele negatieve feedback blijft Lightcity Housing een betrouwbare keuze voor woningverhuur in Eindhoven, met een sterke focus op klanttevredenheid en service.
Lightcity Housing: Meningen
Fantastische ervaring: We rented a house as 2 students and in Netherlands eventhough it is hard to find a housing However Mr Khalid Mrabet helped us. It was a smooth and easy experience for us everything was ready in less than 24 hours. Thank you for everything and also for the surprise.
Fantastische ervaring: They were extremely helpful. Mr. Khalid supported me a lot with the house, the transfer of furniture, and other matters. The whole process went very smoothly. You can definitely trust them when it comes to renting a home.
Fantastische ervaring: I have been renting from Lightcity housing for the past 3 years. Super kind and friendly employees. Any requests for renovations have been fixed very quickly. The accomodations itself was great as well. I deffinetely recommend!
Thx for your kind review Tsvetelina! Much appreciated.
Fantastische ervaring: Na bezichtiging snel contract kunnen tekenen. Ook bij problemen zijn ze goed bereikbaar en ben snel geholpen
Dankjewel Spencer en veel woonplezier!
Fantastische ervaring: We had a fantastic experience with Lightcity Agency and would highly recommend their services. From start to finish, everything was handled with professionalism, efficiency, and genuine care. A special thanks to Khalid, who went above and beyond to ensure everything ran smoothly. His dedication, clear communication, and attention to detail made a real difference. It’s not often you come across someone so committed to delivering excellent service. Thank you once again to the whole Lightcity team—especially Khalid—for making our experience such a positive one!
Thank you very much Antonis for this review! The experience was likewise.
Fantastische ervaring: Lightcity Housing exceeded every expectation both in terms of a hassle free rent procedure as well as in identifying and securing a house that fully suits our needs. Mr. Khalid in particular was very helpful in the entire procedure thus making it possible for us to get a house. WE are very happy that we entrusted him and Lightcity housing for this.
Fantastische ervaring: Heb via Lightcity Housing een 1-persoons studio gevonden die voldeed aan mijn eisen (ruim en in centrum). Zeer tevreden over hoe ik ben geholpen.
Hoi Daniel, dankjewel voor het plaatsen van deze review!
Fantastische ervaring: Snelle reactie en goede service. Ben dezelfde dag nog teruggebeld en volgende dag bezichtiging gehad
Fantastische ervaring: Goed bedrijf! In een tijd dat het moeilijk is om aan een woning te komen, ben ik erg snel geholpen.
Beste Jasper, dank voor deze terugkoppeling! Wordt zeer gewaardeerd.
Fantastische ervaring: Meerdere keren heel vriendelijk geholpen met het vinden van een woning door Khalid, die graag met je meedenkt. Sinds ik via Lightcity huur heb ik nooit negatieve ervaringen gehad dus ik raad het zeker aan voor iedereen!
Hoi Mustafa,
Wij willen je bedanken voor deze review en goed te horen dat we je naar tevredenheid hebben kunnen helpen! Veel woonplezier.
Positieve ervaring: Michael T., in particular, did an excellent job in helping us to secure apartments. From the initial search to the final move in, everything was handled smoothly and efficiently. Communication was always clear and prompt, and he was incredibly responsive whenever we needed help. His dedication made the whole process stress-free and we couldn't be happier with the results. I can highly recommend their services to anyone who needs reliable property support!
Dear Christina,
Thanks for receiving your review that is very much appreciated!
Fantastische ervaring: I was able to rent a house via Lightcity Housing when it was very hard to find a proper house in the neighborhood. They were fast, practical and responsive. Everything went smooth from move-in to move-out. One of the best that I have worked with.
Dear Emre,
Thanks for receiving your review.
Fantastische ervaring: Door omstandigheden moest ik opzoek naar een tijdelijk woonruimte (Short stay). Al snel kwam ik terecht bij Lichtcity Housing en had ik gelijk contact met Khalid over een appartement op hun site. Alles werd snel en correct geregeld en ik kon dezelfde dag nog in een fijn appartement terecht. Erg blij met deze service! Ook bij de out-check werd het allemaal goed gecontroleerd en werd er fijn en correct gehandeld. Bedankt voor de fijne samenwerking en goede service!
Hoi Laura,
Dank voor deze review. Wij hebben aan jou een ontzettende fijne huurder gehad!
Fantastische ervaring: Wij maken al 4 jaar gebruik van de service van lightcity housing om onze appartementen te verhuren, super behulpzaam en regelen alles voor je. Met name khalid is erg betrokken.
Hoi Sylvia,
Dank voor deze review. Wordt ontzettend gewaardeerd!
Fantastische ervaring: Light city have been very efficient in setting up our new rental home in Eindhoven . The handover of the property was great .. the house was fresh .. clean and ready to move into straight away .Any specific requests we had were promptly dealt with … a big shout out too to the landlord too .. seems a great partnership ! A Happy home awaits us .. thank you Lightcity
Dear Debra,
Thank you very much for your review! Much appreciated.
Fantastische ervaring: Ik heb 3,5 jaar met veel plezier een studio gehuurd bij Lightcity Housing. Het contact met Khalid was prettig en ik heb achteraf netjes mijn volledige borg teruggekregen. Super fijne ervaring, echt een aanrader!
Hey Luuk, dank voor deze review. Zeer gewaardeerd. De prettige ervaring was geheel wederzijds. Succes met de onderneming!
Fantastische ervaring: Good agency. Didn't answer to my email quickly 1 or 2 times but I'm satisfied from the service. Thanks for the gift
Hi Julien, thanks for reviewing us!
Fantastische ervaring: Very helpful and everything was taken care of
Hi Indy, thanks for reviewing us.
Negatieve ervaring: Completely unprofessional, and unethical Agency in The Netherland/ Eindhoven Region - My friend stays in Almere, & visits here. it's ILLIGAL?! No Temp controller is there inside the studio, it's common outside, so anyone can change, there are 4 tenants here. It's not my responsibility to check all the time, & I spoke with the DNS installation team, who does maintenance of this boiler, water leaking all the time and we are filling water daily, I showed them , they clearly said the boiler has to be changed, but they can only change if the Owner pays for this. Apart from that there are no separate meters for 4 tenants, so who is using more gas water electricity, you can't define, Install 4 meters for 4 tenants to get the clarity. Tenants will pay as per their own meter, issue resolved. Above all, my studio was barely used for 45 days in 2023, as I mostly travel for work. In-spite of that also 1466 Euro extra gas water electricity cost for that on top of house rent? Cleaning years of dirt & garbage in common place and backyard shown in the pics is my responsibility ? Is is logical ? - Be very careful while renting via this agency. You will be charged an additional amount any time without any proof and no one will even have professional etiquette to have a proper discussion. - And cleanliness, OMG , come and see where I stay, I am staying in a haunted house, full of dirt, broken electric plugs, cockroaches, insects, rats, spiders, awesome view of the backyard, pics added. Damped walls, broken laminate floors are icing on the cake. You might get to see snakes in my backyard. Completely unhigienic, see pics attached. - Lightcity housing asks to create tickets for any issues, fine.You create tickets, with no SLA mentioned. Later suddenly closed with comments " taken care of by the landlord " - when the landlord doesnt do nothing. So it's a Ping Pong game going on between agency and landlord, and Tenant is the BALL Here. - Increases house rent at any point of time, without proper clarification. - They don't talk sense, even I asked for a face to face meeting multiple times- they only hang-up the call, lack of professionalism, and doesn't have the basic courtesy how to deal with the tenants.
Dear Atanu,
You live in a studio that is only available for one person, as stated in the contract. You have been illegally living here with your partner without giving a notice.
You recieved a bill for the overuse of gas, which had to be shared with the other tenants. The landlord saw that the temprature was set at 23+ degrees in your studio! With the rising gas prices in 2023 this resulted to a higher gas bill.
In the ticket you mentioned that the boiler was broken. The landlord sent the contracted installation company and they found the boiler working perfectly.
Cleaning the hallway and the garden is your own responsibility as a tenant! The damp spots in your studio are because of the high heat in the studio without opening a window. This will make the studio moist and causes spots on the wall!
Negatieve ervaring: Worst real estate agency ever! They are overpriced, take advantage of expats and sneaky. They do everything not to pay your deposit in full. Stay away from them!!!
Negatieve ervaring: Very poor hospitality and abusive manager. They spammed me eviction notice bunch of times without reason and called it miscommunication later. The place is also not well maintained
Dear Dharsan Bashkaran Latha,
We are dissapointed to read your THIRD Google review. You live in a student house at the Julianastraat in Eindhoven. Here you are one of the tenants where the other tenants are complaining about. We have communicated to you multiple times to keep the house tidy and clean. Unfortunately, you never followed up on our warnings.
Fantastische ervaring: Wij zijn als verhuurder erg tevreden met Lichtcity Housing en kunnen hen ten zeerste aanraden!
Fantastische ervaring: Coming from a person who has had many problems with housing agencies in the Netherlands: Lightcity Housing is probably one of the best out there. I received my deposit super quickly after I moved out, fully returned, they answer they phone and emails quickly, just good all round.
Dear Ceco, thanks for your kind review. Much appreciated!
Fantastische ervaring: Super easy process renting an apartment. Agents are also very helpful and reply quickly.
Hi Tobias, thanks very much for your kind message. It was a pleasure helping you!
Fantastische ervaring: Prettige, snelle en pragmatische afstemming. Heel goed geholpen.
Hoi Kees, dankjewel voor dit bericht en we zijn je graag weer van dienst.
Fantastische ervaring: We rented a house via Lightcity housing and it was a pleasure. From first day to last day, we had no issues with the company. We had several minor problems with the house and all of them are taken care of by them. We had no issue also when leaving frombthe house, inspection and deposit retrieval phases were smooth. I am suggesting here.
Dear Ufuk, thanks for your kind message! It was a pleasure helping you and wish you good luck in the new house.
Fantastische ervaring: I would like to tank the team, espacially Khalid MRABET, for being helpful and responsive. They made everything easy, from finding the perfect place to getting my deposit back quickly. Highly recommend them!
Dear Mohamed, thank you very much for this kind review!
Fantastische ervaring: I would like to thank the Lightcity Housing team, especially Khalid Mrabet for his collaborative approach, help and support during our moving-in process to our new rental apartment. He was always responsive, understanding, easy to communicate when we had hesitations & questions during the whole process. Also Raika Caboni and Jesse Vermeer helped us a lot with scheduling the viewing appointments to the rental property and preparation of the rental contract. They answered all our questions related to the rental agreement document, registrations, etc. Overall, we had a very good experience working with Lightcity Housing team!
Fantastische ervaring: Fast and adequate response, follow-up and handling of the process. We made a viewing from abroad (description and photos exactly matched reality) and were able to arrange all matters remotely with Khalid and his team within 24 hours. Thank you and we expect to enjoy the apartment for many years to come.
Fantastische ervaring: Top bedrijf! Binnen twee dagen een woning gevonden, bezichtigd en contract geregeld. Naast dat alles professioneel en snel geregeld wordt is de communicatie erg prettig. Kan iedereen aanraden om contact op te nemen met lightcity housing.
Hoi Karin, we willen je nog bedanken voor deze leuke review!
Fantastische ervaring: I really want to thank you Lightcityhousing for help with find beautiful apartment in Veldhoven. Me and my sister are so satisfied and grateful. Great contact, fast answers. Everything was explained very clearly, after 1 day we received contract and after 2 days we get a keys to our apartment. I would like to recommend and say thank you especially for Mrs Khalid Mrabet.
Negatieve ervaring: Vertrouw de 5-sterrenrecensies niet. ze zetten de huurders onder druk om het te doen.
Beste Jim
Jammer om deze review te lezen, te meer omdat we niet weten voor welk adres dit is. Wij staan namelijk open om onze dienstverlening te verbeteren, maar in dit geval wordt het lastig om te kunnen reflecteren.
Fantastische ervaring: As an expat for me it was extremely difficult to rent my own place, until a friend of mine refered me to Lightcity Housing. From the beginning of the process I was pleasantly surprised by their professionalism. As a non Dutch speaking person, they helped me with transferring the utilities to my own name after the check-in, and they were even so kind to explain how to get the proper rental insurance. Thank you very much to the entire team, appreciated!
Negatieve ervaring: Stay away! They will increase the rental prices ridiculously and won't give your deposit back in full.
Negatieve ervaring: I have had a bad experience. The agency hasn’t returned my deposit after ending the rental agreement. Avoid
Dear Amr, we are very disapointted to read your review. This since you choose to end your rental agreement prematurely. We gave you the possibility to leave earlier so you didnt have to finish the rental agreement in full. The fine is communicated to you by email and was also stated in your rental agreement. You agreed with the fine. The fine was settled with the deposit.
Negatieve ervaring: Wat een amateuristisch bedrijfje, regelgeving (AVG) zijn ze onbekend mee, datums onbekend, wel bellen dat de huur niet binnen is op de eerste terwijl er in de huurovereenkomst (die niet eens getekend is door de tegenpartij) een andere datum staat vermeld en als klapper op de vuurpijl kopie huurovereenkomst hebben ze niet eens in bezit. Vooral met dit soort lui in zee gaan dan weet je zeker dat je belangen als huurder zowel verhuurder niet goed behartigd worden. Puur een geld kostende instantie welke zonde van je centen is.... 12-01-2024 Huur is op tijd betaald dus enige openstaande huurbedrag is onzin. Ik zou mijzelf ook hierin niet willen herkennen. Doe je werk fatsoenlijk of stop er gewoon mee. Mensen lastig vallen over iets wat NOG niet eens betaald dient te zijn. Zal ik alvast beginnen te klagen over mijn borg die ik nog niet heb. Beetje onzinnig net zoals de reactie vanuit jullie.
Beste heer Clausing,
Spijtig deze review te moeten lezen, aangezien wij ons niet herkennen in uw verhaal. Het contact moment met u van afgelopen week was inzake een uitstaande huurbetaling en vervolgens krijgen wij deze reactie. Vreemd en erg jammer!
Fantastische ervaring: Top service! Fijne tijd gehad doordat alles soepel is verlopen.
Hey Wessel, dank voor je reactie en heel veel woonplezier en geluk met de nieuwe woning! En nog steeds super blij met Joop!
Fantastische ervaring: He rented an apartment for 3 years through this agency. I highly recommend. Great team, everything was sorted out on time as needed.
Hey Mariusz, dank voor je reactie! Op naar de volgende woning!
Fantastische ervaring: Prettig contact, alles goed geregeld, 2,5 jaar erg fijn gewoond in Stratum via Lightcity Housing.
Hoi Irene, jullie ook bedankt voor de afgelopen 2,5 jaar en succes met de nieuwe woning!
Fantastische ervaring: We hebben 2,5 jaar gehuurd via Lightcity Housing tijdens de bouw van een nieuw huis en zijn er erg tevreden over. Door het meedenken van de mensen van het bedrijf hebben we snel een geschikte woning gevonden. Er was goed administratief contact tijdens het huren. Van de bezichtiging, oplevering tot en met de overdracht aan het einde van de huurperiode zijn wij zeer tevreden over de professionaliteit en correct handelen van Lightcity Housing. Een aanrader!
Beste heer Cloin,
Wij danken u voor de afgelopen tijd en wensen u veel geluk en woonplezier met de nieuwe woning!
Fantastische ervaring: Great service and always there to help they're renters
Hey Robert, dank voor je reactie!
Fantastische ervaring: Very nice service & people. Helped me a lot during housing crisis. I would recommend to explore/contact Lighcityhousing for your housing needs. Thank you Team
Hi Jeevan, thanks for your review. Much appreciated!
Fantastische ervaring: I have done several project with lightcity housing and Khalid, he is very professional, friendly and always tries to help. Highly recommended
Dankjewel Ali voor deze review. Erg gewaardeerd!
Fantastische ervaring: I am extremely satisfied with the professionalism and they responsiveness. They understand the market situation and always have good housing options.
Dear Ahmed, thank you very much for writing us this review!
Negatieve ervaring: This agency did not respect the signed contract and hasn’t returned my deposit 3 months after ending the rental agreement despite trying to contact them numerous times. They keep ignoring me, and will keep my deposit which is theft. Do not rent any of their housing, otherwise you will never receive your money back.
Dear Adrian, we are dissapointed to read your review. We have heard from the landlord that they transferred your deposit back. Unfortunately this was not in our hands, since the deposit is always with the landlord.
Negatieve ervaring: I have rented an apartment through this agency. It needed cleaning, they sent after 5 days living there someone to clean it, but that person did not clean at all. They do not respond to your requests once they give you the keys.
Dear David, we are very dissapointed to read your review. Unfortunately we were responsible for the mediation of the Marconilaan in Eindhoven and not for the cleaning of the apartment. This was supposed to be done by the landlord. We will off course contact them about this matter and ask where this went wrong in the process.
Fantastische ervaring: I was extremely pleased to work with this agency. They are all very nice, communicative and helpful in all matters. For each appointment they were on time and always willing to answer any question and find a solution to any problems. I recommend cooperation with this agency
Dear Dorota, thank you for your kind review!
Fantastische ervaring: Worked with Khalid and team to rent out our house a few times while being abroad. I'm very happy with the no-nonsense business experience, and in general high-quality renters delivered. Previously I've renting out through another company, which was much higher priced for their services (and hence I asked higher rent to the renters). Would recommend and go again.
Beste Bart, dank voor jouw review en heel veel geluk en succes in de US!
Fantastische ervaring: Helped me find a place. The best agency in town!
Thank you for this positive review. We are glad we were able to help you!
Fantastische ervaring: The only place that I managed to find housing at in 6 months of searching. Extremely easy to work with and highly professional. They add multiple properties a week it seems so I would highly recommend if you are in desperate need of housing in Eindhoven!
Dear Kayden,
Thank you very much for your positive review. Enjoy your home and thank you for the recommendation!
Team Lightcityhousing
Fantastische ervaring: Ik ben uitermate tevreden over het handelen van Lightcityhousing. Personeel was erg vriendelijk tijdens de bezichtiging en weet ook waar hij over praat. Communicatie verliep erg soepen en eventuele vragen werden snel beantwoord. Zeker een aanrader als je een plekje zoekt in Eindhoven!!
Beste stanley,
Bedankt voor het delen van uw positieve ervaring met Lightcityhousing! Wij wensen je het allerbeste met je nieuwe woning.
Team Lightcityhousing
Fantastische ervaring: We found a very nice house with the help of Lightcity Housing in 2021 and lived there for 2 years. They were always very professional and supportive for everything. Check-in and check-out was really easy without problem. Special thanks to Khalid.
Dear Mucahit,
Thanks for your positive review! It was nice having you as a tenant.
Negatieve ervaring: they never stick what they say. They swapped locks without prior notification!
Hi Sudharshini,
We're dissapointed to receive this review. Can you please contact us to further explain what happend ?
Negatieve ervaring: Their agents were so abusive and disrespectful.
Dear Nisha,
We are dissapointed to read your review. Can you let us know what happened? As we are always looking for ways to improve our services.
Fantastische ervaring: They are quite supportive and professional. Special thanks to Khalid for all his support throughout the renting process. They made everything easy for us.
Dear Berkay, thanks for the review and hope you are enjoying the new house!
Fantastische ervaring: I rent an apartment for 1 year and half, nice communication, they are always available for all your problems… check in and check out really easy without problem… special thanks to khalid
Hi Anas,
Thank you. It was nice having you as a tenant! We wish you a good stay in your new home.
Team Lightcity Housing
Negatieve ervaring: Horrible experience
Dear Dharsan Bashkaran Latha,
We are dissapointed to read your SECOND Google review. You live in a student house at the Julianastraat in Eindhoven. Here you are one of the tenants where the other tenants are complaining about. We have communicated to you multiple times to keep the house tidy and clean. Unfortunately, you never followed up on our warnings.
Fantastische ervaring: In 2020 I found a furnished studio through Lightcity Housing and right from the beginning the process was handled very professionally. I lived there for 3 years and have had nothing but a pleasant experience with fast responses to any requests. Many thanks!
Dear Michelle,
Thank you for your positive review!
Negatieve ervaring: Responded multiple times on their 'personal' offers which I accepted for the time being, but every time auto declined the next day that the property was not available anymore. I went to check and all empty. Oplichters.
Dear Tetske,
Unfortunately we can't invite everyone to a viewing.
We decide who we invite based on there reponse through the website. The reponse you gave us was: 'Uh es ja k in ik tel een n en n'. This does not seem like you were really interested in the property. Please give us a small introduction about yourself next time and please include your monthly income.
Positieve ervaring: We had some misunderstanding and miscommunication about the deposit, but in the end I received it back in full. A couple of times we had some small issues in the house, it was fixed within 1-2 days.
Hi Dmitrii, thanks very much for the review!
Fantastische ervaring: It was nice to find a house with them. Professional service. Special thanks to Khalid.
Dear Sarper, thanks very much for taken the time to give us a review!
Fantastische ervaring: We found a cute townhouse with the help of Lightcity Housing. Special thanks to Khalid for this. He gave very clear and detailed answers to all my questions throughout the whole process. He helped us to sign the contract very quickly and also showed a very professional attitude during check-in. I highly recommend them for a safe and fast service.
Dear Arzu, thanks very for your kind review!
Fantastische ervaring: I was in search for a housing and Lightcity Housing provided me the alternatives. I rented one of their properties and stayed there for 1 year. During that period, they were always friendly and solution oriented. Check-in and check-out process was very easy. When there was a need for a maintenance, they acted quick. I strongly suggest Lightcity Housing.
Thanks very much for the review!
Fantastische ervaring: We found a beautiful and new apartment thanks to Lightcity housing, and especially thanks to Khalid. He has been very helpful and super fast with all the procedures to finalize the contract. A truly impressive service. We are delighted! Highly recommanded.
Dear Sara, thanks very much for your kind review!
Negatieve ervaring: The rental price of a house we wanted to rent was increased by 25% from what the previous tenant was paying. I know the housing market is crazy at the moment, but this seems greedy.
Dear Clarice, unfortunately this is something which is decided by the landlord and not by us.
Fantastische ervaring: Hello and from me I stayed with lightcity housing for about 4 years I was very happy with our cooperation. I highly recommend this group for someone to find a home. Thanks for all
Thanks very much for your kind review!
Fantastische ervaring: I would definitely recommend this agency as they are true professionals. Mr. Mrabet and Laurens were so helpful during the whole process and tried to come up with the most suitable option for us. I cant thank you guys enough!
Dear Alp, thank you very much for your review and it was a pleasure helping you!
Fantastische ervaring: LightCity Housing is voor mij als verhuurder een heel fijn buro om mee te werken. Het team staat altijd klaar en de reactietijd is heel goed. Fijne mensen om mee te werken. Ik raad deze club bij iedereen aan.
Beste Frank, wij willen je bedanken voor deze positieve review. Er gewaardeerd!
Fantastische ervaring: The service provided was excellent and all was handled with extreme care and professionalism. The agent, Mr.Khalid Mrabet, made sure everything was in good order. I certainly recommend using the services of this agency.
Dear Joao thank you for the review and it was a pleasure helping you!
Negatieve ervaring: Fraud agency. They work with landlords to rip off deposit. Reply: The cost for these are not 650 euro and you couldn’t provide a receipt of these costs despite many request. Just how much money you make every year in the name of so called cleaning.
Dear Efthekher, we are dissapointed to read this review. We have given you the possibility to handover the property based upon the checkout conditions provided to you. You have handed over the property with a damaged door, damaged blinds and left it in a dirty condition. The deposit was used for the recovery costs.
Lightcity Housing
Fantastische ervaring: Really hard working and efficient people in this company. I think this is one of the best housing agencies Eindhoven has to offer. Good work.
Dear Brendan, thanks very much for giving us this review!
Fantastische ervaring: Sinds kort klant bij Lightcity Housing. Ben erg goed geholpen en zou deze partij zeker aanbevelen voor de verhuur en beheer van woningen.
Hey Teun, dank je dat je ons aanbeveelt en we je goed hebben kunnen helpen! Hopen dat er nog vele objecten volgen.
Negatieve ervaring: Avoid this agency that's my opinion, they like to keep the deposit so be carefull
Hi Rui,
We are very dissapointed to see that you rate us with one star and not being honest about your situation. You have NOT paid your last month rent and settled it with the deposit. Thereafter you left the room in a bad condition. You smoked during your entire stay even though we, the landlord and the contract that you signed told you not too. The studio smells very bad and needs cleaning and painting. You have not taken your responsibilities. That's the true story!
Fantastische ervaring: I like their help throughout the viewing application and contract phase. They are quite expat friendly and professional. Khalid is quite clear and a helpful person. Overall it is a trustworthy company.
Thanks Mehmet for your rating!
Fantastische ervaring: The place for expat housing
Fantastische ervaring: *Efficient, Responsive, Supportive* I had the pleasure to work with Tim and Khaled from Lightcity Housing I rented the studio at Van Kinsbergenstraat 13 paid the deposit and the rent for 16-31 August. However, due to certain events, I had to cancel my contract. Nonetheless, the people at Lightcity Housing were more than helpful, they guided me throughout the process, and they reimbursed my deposit soon as the new tenant signed the contract. To say the least, Lightcity Housing is a trustful and trustworthy agency, I highly recommend it, and it will definitely be the first place I turn to if I am looking for a place to rent in Eindhoven.
Negatieve ervaring: So, I got a viewing of a place and thought I would get it but I didn't. 3 weeks later that place came up again. I called them up on Monday(when it was still new) and told them that I am ready to move in as I have already had a viewing. They asked me to still come to the viewing on Thursday as they wanted to choose from a group of people. They would send me the details and everything. I did not get an email till Tuesday so I reacted again on Wednesday and I was told it had already been rented out. If I am not gonna get a place then why give hope.
Hi Kashish is sad to read that you give us this review. Unfortunately it is not up to us to decide who to rent the house to. This decision is made by the landlord.
Positieve ervaring: Makkelijk benaderbaar,, professioneel, fijne contacten. Simpel om een afspraak te maken, alles wordt goed uitgelegd en helder vastgelegd. Het contact is altijd persoonlijk, je voelt je zeker geen nummer en als er iets moet worden opgelost gaat dat makkelijk en snel. Huren via Lightcity Housing was dus een fijne ervaring. Bedankt allen met wie we contact hebben gehad.
Hoi Nicole, dankjewel voor dit bericht! Wij wensen je veel geluk en woonplezier in je nieuwe woning!
Fantastische ervaring: I have recently had the pleasure to work with Tim at Lightcity housing during my apartment search in Eindhoven. From the start of the process, I have been delighted with the service provided. Professional, prompt and honest, this has been one of the best housing moves I have experienced. I highly recommend Lightcity.
Negatieve ervaring: Rented out a studio in van kinsbergenstraat. My studio was robbed twice (I am not the only tenant to get robbed too) and it was a pity that despite having cameras in the building, nothing could be done because I was told that the camera was non-functional. Not sure about other buildings, but security is a big concern in this building and no measures were taken to improve it. The only good thing is its near to supermarkets and hence 2 stars. Also, during my checkout I was told by the person responsible that I will be sent an invoice, but that did not happen and he just took all my deposit initially. I had to literally call them and email them for nearly two months asking for an invoice and the person who agreed to provide me with the invoice was non responsive throughout. Finally, I did get the invoice (not the actual one, but the one made by the company itself) through another colleague that worked there and despite that received a part of my deposit back. While I appreciate the effort of the colleague who helped me get the invoice, I still don't think this company handled my case in a professional way. One cannot just agree to something as simple as sending an invoice during checkout and just stay non-responsive later.
Dear Abhinav,
It regrets us reading your comment. As we are a highly professional organisation we do not want to point at anyone. But as a manager of the complex we have made high costs to cover up for the state in which you have left the property. It might have taken to long for you to get the invoice. But we definitely regret your reaction as we both know it is not fair. We will pass your credits on to our colleague Diana.
Fantastische ervaring: Super plek gevonden in Eindhoven. Bedankt team Lightcity Housing!
Fantastische ervaring: I rented out a house with the help of Khalid and his team. Straight forward, professional and fast. Highly recommended.
Negatieve ervaring: Terrible human being, unprofessional, aggressive, dishonest and petty
Dear Jacopo, we couldn't help that the owner choose for another tenant that did fit up to the requirements. It is sad to see that you and Michela take out your frustration on us. You can say that this reaction is pretty unprofessional.
Negatieve ervaring: We had the unpleasant privilege of dealing with the “owner” Khalid, STAY AWAY
Dear Michela, we are very sad to see that you respond like this. The owner didn't wanted to proceed with you because you didn't meet up the requirements. This is not our choice!
Fantastische ervaring: Expat friendly. They are interested with any problems you have with the housing. I heard lots of bad stories about housing companies when I first arrived to Netherlands, but I had no bad experiences with Lightcity housing. Special thanks to Khalid.
Hi Pinar, thank you very much for your review. This is much appreciated!
Fantastische ervaring: Great support & very professional quick communication during my search for a suitable apartment to relocate to Eindhoven from Italy. Would recommend using Lightcity Housing services.
Fantastische ervaring: Via Lightcity Housing hebben we een woning verhuurd. De vakbekwame en klantgerichte eigenaar heeft de specs goed vastgelegd , een betrouwbare huurder gevonden en contractueel alles perfect geregeld.
Fantastische ervaring: Betrouwbaar, accuraat en een goed aanbod.
Fantastische ervaring: Ik heb Light City Housing als een heel fijn bedrijf ervaren. Je kan hier kosteloos op woningen reageren en krijgt eigenlijk altijd snel een reactie. Ze helpen je daarnaast ook nog met het zoeken van vergelijkbare woningen als de andere al is verhuurd.
Negatieve ervaring: Oneerlijk bedrijf, smeren kamers aan en binden je aan een contract maar houden zich niet aan de voorwaarden.
Positieve ervaring: Very responsive, helpful, and professional to all of our needs while moving from Berlin, Germany to Eindhoven. Can highly recommend.
Fantastische ervaring: Lightcity doet alles dat van hen verwacht mag worden goed, snel en effectief. Zowel verhuur als beheer zijn hier in goede handen. Khalid is vriendelijk, gedreven, betrouwbaar en ook nog prettig in de omgang. Hij heeft een vriendelijk team om zich heen opgezet dat net als hij goed werkt. Fijne makelaar, een aanrader.
Fantastische ervaring: Ik werd door vrienden doorverwezen naar Lightcity Housing en daar ben ik erg blij om! Ik werd meteen super goed geholpen en heb nu een fijne kamer in Eindhoven. Ik raad ze zeker aan!
Fantastische ervaring: Very professional and responsive Lightcity Housing kept all their promises and carefully reviewed my comments
Fantastische ervaring: Al een tijd op zoek naar een nieuwe woning en bij diverse makelaars ingeschreven en uiteindelijk geslaagd bij Lightcity Housing. We hebben een paar appartementen bezichtigd en de betreffende makelaar had goed naar onze wensen geluisterd. Dank aan het team Lightcity Housing voor alle inspanningen.
Fantastische ervaring: Via Lightcity Housing aan een fijne kamer geholpen in Eindhoven. Super goede service en fijn contact. Zeker een aanrader!
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